Terms & Conditions
Last Updated: June 2026
Welcome to MyNetPro.
By accessing this website, communicating with us, or requesting any assistance or services provided through MyNetPro, users acknowledge and agree to comply with the terms described below.
If you do not agree with these terms, please discontinue use of this website and related services.
Services Provided
MyNetPro provides technology-related assistance services focused on troubleshooting guidance, device setup assistance, connectivity issue resolution, device configuration assistance, and general support related to:
- Wi-Fi connectivity issues
- Router setup and configuration
- Wireless network troubleshooting
- Printer setup and troubleshooting
- Wireless extender and network coverage assistance
- Supported technology-related device assistance
Services may evolve over time as website services expand.
Nature of Assistance
MyNetPro primarily provides guidance-based assistance where users generally perform actions on their own devices while following instructions, recommendations, or troubleshooting guidance provided through communication channels.
Users remain responsible for reviewing instructions carefully before applying any changes to devices, networks, software settings, or hardware configurations.
In certain situations where additional assistance methods may be discussed, such assistance will occur only after clear communication and user awareness.
Service Availability
Service availability may vary depending on:
- Type of issue presented
- Device compatibility
- Geographic service region
- Communication availability
- Technical limitations outside our control
MyNetPro currently provides services primarily for users located in the United States and Canada, with limited service availability in selected additional English-speaking service regions including the United Kingdom.
No Guaranteed Resolution
Technology-related issues may vary depending on hardware condition, software compatibility, manufacturer restrictions, internet service provider limitations, network environment, and other technical factors.
While reasonable efforts are made to assist users, MyNetPro does not guarantee that every issue can be successfully resolved.
No guaranteed outcome, repair result, performance improvement, or uninterrupted service availability is promised.
User Responsibilities
Users remain responsible for:
- Following instructions carefully
- Reviewing settings before making device changes
- Maintaining backups where appropriate
- Understanding actions performed on their own devices
- Providing accurate information regarding technical issues
Users assume responsibility for actions performed directly on their own devices.
Service Arrangements
Specific service arrangements, including any applicable service fees, will be communicated directly with users before any service-related work begins.
Service availability, service scope, and applicable arrangements may vary depending on the nature of the issue presented, communication requirements, and service type.
Additional service options may evolve as website services expand over time.
Refund Policy
Because technology-related assistance services involve troubleshooting effort, analysis, consultation, communication time, and service-related work, refund eligibility may vary depending on the nature of services provided.
Refund decisions, where applicable, will be reviewed individually based on service circumstances.
Intellectual Property
All website content including text, graphics, branding elements, logos, website design, and written material published by MyNetPro remains protected intellectual property and may not be copied, reproduced, distributed, or reused without permission.
Acceptable Use
Users agree not to:
- Misuse website communication channels
- Submit false service requests
- Attempt unauthorized access to website systems
- Use website services for unlawful activities
- Interfere with website functionality or service availability
Limitation of Liability
MyNetPro shall not be responsible for indirect losses, service interruptions, device-related issues, configuration problems, compatibility limitations, or unintended technical outcomes resulting from actions independently performed by users.
Users acknowledge that technology troubleshooting may involve variables beyond direct service control.
Changes to Terms
MyNetPro reserves the right to update these Terms & Conditions periodically as website services evolve.
Updated versions will be published on this page.
Continued use of the website after updates indicates acceptance of revised terms.
Contact Information
For questions regarding these Terms & Conditions, users may contact:
Email: info@mynetpro.com
Acceptance of Terms
By using this website or communicating with MyNetPro regarding available services, users acknowledge and accept these Terms & Conditions.